Our Privacy Policy
Our Privacy Policy
Centauro Solutions S.A., hereinafter referred to as Centauro Solutions, representing Hotel Link Latam & Caribbean.
Global Privacy and Internet Use Policy of Centauro Solutions
Website Privacy Statements
While this Policy applies to all Centauro Solutions Internet sites, each site typically has its own purposes and features. If additional or different disclosures are required concerning a specific Centauro Solutions Internet site, we will provide such disclosures on the site itself or in a separate Website Privacy Statement placed on that site. Each individual disclosure or Website Privacy Statement complements and amends this Policy, but only with respect to the specific Centauro Solutions Internet site on which it is posted.
Your Consent
By using a Centauro Solutions site and its various pages and sections or by providing us with your personal information, you agree to the collection, use, and disclosure of your personal information as described in this Policy and in any applicable Website or Country Privacy Statement. If you do not agree to the collection, use, and disclosure of your personal information as described in this Policy (and in any applicable Website or Country Privacy Statement), please do not use Centauro Solutions Internet sites or those of its affiliates or representatives.
Information Collected on Centauro Solutions Internet Sites and How It May Be Used
When you access and use a Centauro Solutions Internet site, we have three ways of collecting information about you:
1. Information You Send Us Through Your Internet Browser
Centauro Solutions collects information that your Internet browser automatically sends to us. Typically, this information includes the IP address of your Internet Service Provider, the name of your operating system (e.g., Macintosh® or Windows®), and the name and version of your browser (e.g., Internet Explorer®, Netscape®, Mozilla Firefox®, Google Chrome®, Apple Safari®, Opera®, or others). The information we receive depends on the settings of your browser. Check your browser if you want to learn what information it sends or how to change your settings.
The information provided by your browser does not personally identify you. We use this information to create statistics that help us improve our sites and make them more compatible with the technology used by our visitors.
2. Information Obtained by Placing a "Cookie" on Your Computer
Centauro Solutions may obtain information about you by installing a "cookie" on your computer’s hard drive. A cookie is a piece of data that a website sends to your browser to identify you. All Centauro Solutions Internet sites use session cookies. A session cookie is used to identify your computer with a unique, computer-generated identifier when you visit our site. A session cookie does not personally identify you and expires when you close your browser. We use session cookies to gather statistical information about how our visitors use our sites: which pages they visit, which links they use, and how long they stay on each page. We analyze this information (known as "clickstream data") in aggregate form to better understand our visitors’ interests and needs, allowing us to improve the content and functionality of our sites.
Some Centauro Solutions Internet sites also use persistent cookies. These cookies do not expire when you close your browser; they remain on your computer until you delete them. By assigning your computer a unique identifier, we can create a database of your prior choices and preferences. In situations where those choices or preferences need to be gathered again, they can be provided automatically, saving you time and effort. For instance, after you make a purchase, if you decide to make another one, your shipping address will have been saved and only requires confirmation. If a Centauro Solutions Internet site uses persistent cookies, you will be notified in the Privacy Statement provided on that site.
If you do not wish to receive cookies, you can configure your browser to reject them or to alert you when a cookie is placed on your computer. While you are not required to accept cookies to visit a Centauro Solutions Internet site, you may not be able to use all the site's functionalities if your browser rejects our cookies.
1. Information You Send Us Through Your Internet Browser
Centauro Solutions collects information that your Internet browser automatically sends to us. Typically, this information includes the IP address of your Internet Service Provider, the name of your operating system (e.g., Macintosh® or Windows®), and the name and version of your browser (e.g., Internet Explorer®, Netscape®, Mozilla Firefox®, Google Chrome®, Apple Safari®, Opera®, or others). The information we receive depends on the settings of your browser. Check your browser if you want to learn what information it sends or how to change your settings.
The information provided by your browser does not personally identify you. We use this information to create statistics that help us improve our sites and make them more compatible with the technology used by our visitors.
2. Information Obtained by Placing a "Cookie" on Your Computer
Centauro Solutions may obtain information about you by installing a "cookie" on your computer’s hard drive. A cookie is a piece of data that a website sends to your browser to identify you. All Centauro Solutions Internet sites use session cookies. A session cookie is used to identify your computer with a unique, computer-generated identifier when you visit our site. A session cookie does not personally identify you and expires when you close your browser. We use session cookies to gather statistical information about how our visitors use our sites: which pages they visit, which links they use, and how long they stay on each page. We analyze this information (known as "clickstream data") in aggregate form to better understand our visitors’ interests and needs, allowing us to improve the content and functionality of our sites.
Some Centauro Solutions Internet sites also use persistent cookies. These cookies do not expire when you close your browser; they remain on your computer until you delete them. By assigning your computer a unique identifier, we can create a database of your prior choices and preferences. In situations where those choices or preferences need to be gathered again, they can be provided automatically, saving you time and effort. For instance, after you make a purchase, if you decide to make another one, your shipping address will have been saved and only requires confirmation. If a Centauro Solutions Internet site uses persistent cookies, you will be notified in the Privacy Statement provided on that site.
If you do not wish to receive cookies, you can configure your browser to reject them or to alert you when a cookie is placed on your computer. While you are not required to accept cookies to visit a Centauro Solutions Internet site, you may not be able to use all the site's functionalities if your browser rejects our cookies.
Cookie Policy
This website uses both third-party and first-party cookies to provide you with a better browsing experience, enable content sharing on social networks, and collect user statistics.
You can prevent the download of cookies through your browser settings, avoiding the storage of cookies on your device.
As the owner of this website, I inform you that we do not use any personal information derived from cookies; we only generate general statistics of visits that do not include any personal information.
It is essential that you read this cookie policy and understand that if you continue browsing, we will consider that you accept their use.
According to the terms of Article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, by continuing to browse, you consent to the use of the mentioned mechanisms.
This website uses both third-party and first-party cookies to provide you with a better browsing experience, enable content sharing on social networks, and collect user statistics.
You can prevent the download of cookies through your browser settings, avoiding the storage of cookies on your device.
As the owner of this website, I inform you that we do not use any personal information derived from cookies; we only generate general statistics of visits that do not include any personal information.
It is essential that you read this cookie policy and understand that if you continue browsing, we will consider that you accept their use.
According to the terms of Article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, by continuing to browse, you consent to the use of the mentioned mechanisms.
Responsible Entity
The entity responsible for collecting, processing, and using your personal data, as established by the Personal Data Protection Law, is the website www.centaurosolutions.com or www.hotellinkcostarica.com (latam.hotellinksolutions.com), owned by Centauro Solutions S.A., located in Alajuela Centro, Alajuela, Costa Rica.
The entity responsible for collecting, processing, and using your personal data, as established by the Personal Data Protection Law, is the website www.centaurosolutions.com or www.hotellinkcostarica.com (latam.hotellinksolutions.com), owned by Centauro Solutions S.A., located in Alajuela Centro, Alajuela, Costa Rica.
What Are Cookies?
Cookies are sets of data that a server deposits on the user’s browser to collect standard Internet registration information and visitor behavior on a website. In other words, they are small text files stored on your computer’s hard drive that serve to identify you when you return to the website. Their purpose is to record your visit and retain specific information. Their use is widespread and common on the web, as they allow websites to function more efficiently and enable greater personalization and analysis of user behavior.
Cookies are sets of data that a server deposits on the user’s browser to collect standard Internet registration information and visitor behavior on a website. In other words, they are small text files stored on your computer’s hard drive that serve to identify you when you return to the website. Their purpose is to record your visit and retain specific information. Their use is widespread and common on the web, as they allow websites to function more efficiently and enable greater personalization and analysis of user behavior.
Types of Cookies
We use cookies on our website for various purposes, including enhancing the user experience and analyzing site traffic. Some cookies may also be used to track your interaction with our newsletters, such as when you open them or click on links, to improve content and personalize your experience. We ensure that the use of cookies complies with applicable privacy regulations.
The cookies used on our website include session cookies and third-party cookies. These allow us to store and access information such as language preferences, browser type, and other general user-defined settings, as well as track and analyze your activity to introduce improvements and deliver our services more efficiently and effectively.
Cookies can be categorized based on their duration:
- Session cookies: These expire when you close your browser.
- Persistent cookies: These expire once they have fulfilled their purpose (e.g., keeping the user logged into Centauro Solutions’ services) or are manually deleted.
We use cookies on our website for various purposes, including enhancing the user experience and analyzing site traffic. Some cookies may also be used to track your interaction with our newsletters, such as when you open them or click on links, to improve content and personalize your experience. We ensure that the use of cookies complies with applicable privacy regulations.
The cookies used on our website include session cookies and third-party cookies. These allow us to store and access information such as language preferences, browser type, and other general user-defined settings, as well as track and analyze your activity to introduce improvements and deliver our services more efficiently and effectively.
Cookies can be categorized based on their duration:
- Session cookies: These expire when you close your browser.
- Persistent cookies: These expire once they have fulfilled their purpose (e.g., keeping the user logged into Centauro Solutions’ services) or are manually deleted.
Analysis and Tracking Tools
Our website uses analytical tools to better understand user behavior and improve our services. These tools may collect information such as your IP address, browser type, visited pages, time spent on the site, and other related statistics.
Currently, we use the following tools:
Google Analytics: A web analytics tool provided by Google that helps us measure and analyze website traffic and interactions. You can learn more about how Google handles data in their Privacy Policy.
Delve.AI OrgInfo Service: This service helps analyze information about organizations visiting our site, aiming to customize and enhance user experiences. The collected information is subject to Delve.AI’s privacy policies, which you can review here.
Meta Pixel (formerly Facebook Pixel)
We use Meta Pixel to track and analyze the behavior of users who interact with our website after viewing or clicking on an ad on Facebook or Instagram. This tool helps us evaluate the effectiveness of our advertising campaigns and build custom audiences. You can find more information about how Facebook handles data in their Privacy Policy.
By continuing to use our website, you agree to these tools collecting and processing your data in accordance with their respective privacy policies.
Our website uses analytical tools to better understand user behavior and improve our services. These tools may collect information such as your IP address, browser type, visited pages, time spent on the site, and other related statistics.
Currently, we use the following tools:
Google Analytics: A web analytics tool provided by Google that helps us measure and analyze website traffic and interactions. You can learn more about how Google handles data in their Privacy Policy.
Delve.AI OrgInfo Service: This service helps analyze information about organizations visiting our site, aiming to customize and enhance user experiences. The collected information is subject to Delve.AI’s privacy policies, which you can review here.
Meta Pixel (formerly Facebook Pixel)
We use Meta Pixel to track and analyze the behavior of users who interact with our website after viewing or clicking on an ad on Facebook or Instagram. This tool helps us evaluate the effectiveness of our advertising campaigns and build custom audiences. You can find more information about how Facebook handles data in their Privacy Policy.
By continuing to use our website, you agree to these tools collecting and processing your data in accordance with their respective privacy policies.
Performance Cookies
These cookies remember your preferences for tools within the services, so you don’t have to reconfigure them each time you visit. For example, they may include:
- Volume settings for video or audio players.
- Video streaming speeds compatible with your browser.
- Items saved in your e-commerce "shopping cart."
These cookies remember your preferences for tools within the services, so you don’t have to reconfigure them each time you visit. For example, they may include:
- Volume settings for video or audio players.
- Video streaming speeds compatible with your browser.
- Items saved in your e-commerce "shopping cart."
Geo-Location Cookies
These cookies are used to determine your country when requesting a service. They are entirely anonymous and are used solely to tailor content to your location.
These cookies are used to determine your country when requesting a service. They are entirely anonymous and are used solely to tailor content to your location.
Registration Cookies
Registration cookies are generated when the user registers or subsequently logs in and are used to identify them in services for the following purposes:
- Keeping the user logged in. If the service is closed, the browser or computer is restarted, and the user returns to the service at a later time, they remain logged in, simplifying navigation. This functionality can be disabled by selecting the "log out" feature, which removes the cookie and requires the user to log in again upon their next visit.
- Verifying whether the user is authorized to access specific services, such as participating in contests.
Additionally, some services may use social network connectors such as Facebook, Instagram, or Twitter. When the user registers using social network credentials, they authorize the network to store a persistent cookie that remembers their identity and ensures access to services until it expires. The user can delete this cookie and revoke access to services by updating their preferences on the specific social network.
Registration cookies are generated when the user registers or subsequently logs in and are used to identify them in services for the following purposes:
- Keeping the user logged in. If the service is closed, the browser or computer is restarted, and the user returns to the service at a later time, they remain logged in, simplifying navigation. This functionality can be disabled by selecting the "log out" feature, which removes the cookie and requires the user to log in again upon their next visit.
- Verifying whether the user is authorized to access specific services, such as participating in contests.
Additionally, some services may use social network connectors such as Facebook, Instagram, or Twitter. When the user registers using social network credentials, they authorize the network to store a persistent cookie that remembers their identity and ensures access to services until it expires. The user can delete this cookie and revoke access to services by updating their preferences on the specific social network.
Analytical Cookies
Every time a user visits a Centauro Solutions service, a tool from an external provider generates an analytical cookie on the user’s computer. This cookie, which is only generated during the visit, will serve in future visits to Centauro Solutions services to anonymously identify the visitor. The primary objectives of these cookies are:
- To allow anonymous identification of browsing users through the cookie (identifies browsers and devices, not individuals) and thus provide an approximate count of the number of visitors and their trends over time.
- To anonymously identify the most visited and therefore most attractive content for users.
- To determine whether the user accessing the site is new or a returning visitor.
Important: Unless the user decides to register for a Centauro Solutions service, the cookie will never be associated with any personal data that could identify them. These cookies are only used for statistical purposes to optimize the user experience on the site.
Every time a user visits a Centauro Solutions service, a tool from an external provider generates an analytical cookie on the user’s computer. This cookie, which is only generated during the visit, will serve in future visits to Centauro Solutions services to anonymously identify the visitor. The primary objectives of these cookies are:
- To allow anonymous identification of browsing users through the cookie (identifies browsers and devices, not individuals) and thus provide an approximate count of the number of visitors and their trends over time.
- To anonymously identify the most visited and therefore most attractive content for users.
- To determine whether the user accessing the site is new or a returning visitor.
Important: Unless the user decides to register for a Centauro Solutions service, the cookie will never be associated with any personal data that could identify them. These cookies are only used for statistical purposes to optimize the user experience on the site.
Advertising Cookies
This type of cookie allows for the extension of information about advertisements shown to each anonymous user in Centauro Solutions services. Among other data, they store the duration or frequency of display for advertising positions, user interaction with ads, or navigation and/or behavioral patterns of users. This data helps create a profile of advertising interests, allowing for the display of advertisements tailored to user preferences.
This type of cookie allows for the extension of information about advertisements shown to each anonymous user in Centauro Solutions services. Among other data, they store the duration or frequency of display for advertising positions, user interaction with ads, or navigation and/or behavioral patterns of users. This data helps create a profile of advertising interests, allowing for the display of advertisements tailored to user preferences.
Third-Party Advertising Cookies
In addition to the advertising managed by Centauro Solutions websites in their services, these websites offer advertisers the option to serve ads through third parties ("Ad-Servers"). In this way, these third parties can store cookies sent from Centauro Solutions services from users' browsers, as well as access the data stored in them.
The companies that generate these cookies have their own privacy policies. Currently, Centauro Solutions websites use the DoubleClick platform (Google) to manage these services. For more information, visit:
In addition to the advertising managed by Centauro Solutions websites in their services, these websites offer advertisers the option to serve ads through third parties ("Ad-Servers"). In this way, these third parties can store cookies sent from Centauro Solutions services from users' browsers, as well as access the data stored in them.
The companies that generate these cookies have their own privacy policies. Currently, Centauro Solutions websites use the DoubleClick platform (Google) to manage these services. For more information, visit:
How Can I Disable Cookies in My Browser?
You can configure your browser to notify you when cookies are received and, if desired, prevent their installation on your device. Additionally, you can review which cookies are installed in your browser, check their expiration dates, and delete them if necessary.
For more information, consult the instructions and manuals for your specific browser:
Google Chrome: Manage and delete cookies in Chrome
Internet Explorer: Manage and delete cookies in Internet Explorer
Mozilla Firefox: Enable and disable cookies in Firefox
Safari: Manage cookies in Safari
If you wish to stop being tracked by Google Analytics, visit: Google Analytics Opt-out Tool.
You can configure your browser to notify you when cookies are received and, if desired, prevent their installation on your device. Additionally, you can review which cookies are installed in your browser, check their expiration dates, and delete them if necessary.
For more information, consult the instructions and manuals for your specific browser:
Google Chrome: Manage and delete cookies in Chrome
Internet Explorer: Manage and delete cookies in Internet Explorer
Mozilla Firefox: Enable and disable cookies in Firefox
Safari: Manage cookies in Safari
If you wish to stop being tracked by Google Analytics, visit: Google Analytics Opt-out Tool.
Learn More About Cookies
For more information on online behavioral advertising and online privacy, visit: Your Online Choices.
For more information on online behavioral advertising and online privacy, visit: Your Online Choices.
Updates and Changes to the Privacy/Cookie Policy
Centauro Solutions websites may modify this Cookie Policy to comply with legislative or regulatory requirements or to adapt to instructions from national and international regulations. Therefore, users are encouraged to review it periodically.
When significant changes are made to this Cookie Policy, they will be communicated to users either through the website or via email for registered users.
3. Information You Knowingly and Voluntarily ProvideCentauro Solutions collects information that you knowingly and voluntarily provide when using a Centauro Solutions website. This includes, for example, information you submit when subscribing to email alerts, completing a survey, asking a question, or sending us feedback via email. In many cases, this information will be personal.
Centauro Solutions uses this information for the purposes for which it was provided. For instance, if you provide your email address to subscribe to alerts, we will use that address to send you the requested alerts. Additionally, we may use the information collected from our websites for various business purposes, such as customer service, fraud prevention, market research, improving our products and services, and providing you or your business with information and offers that may interest you. We may also anonymize personal data and use the resulting information for historical, statistical, or scientific purposes.
Many Centauro Solutions websites allow you to make choices regarding the use of your personal information.
Sharing Personal Information
Centauro Solutions will not sell the personal information collected on its websites to mailing list agents without your explicit consent.
Centauro Solutions may share your personal information with other business units within the parent company and affiliates. When we do so, these other business units will use your information in a way consistent with the purposes for which it was originally collected (or which you later accepted) or for other purposes at Centauro Solutions' discretion.
Centauro Solutions may also share your personal information with third parties contracted to provide support services. These third parties are required to use the personal information we share with them solely to provide services on our behalf and to treat it as strictly confidential.
In some cases, Centauro Solutions may share your personal information with third parties that are affiliated with us to provide products and services to our clients. When we do, we will require that our business partners use the personal information we share with them in a manner consistent with the purposes for which it was originally collected (or which you later accepted), and only as permitted by this Policy, any Privacy Statement on the website or from the country, and all applicable laws related to data protection and privacy.
In certain limited circumstances, we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party at your request, to comply with a legal requirement or court order, to investigate a potential crime (e.g., identity theft), in connection with the sale, purchase, merger, reorganization, liquidation, or dissolution of Centauro Solutions or a Centauro Solutions business unit, or under similar circumstances. In these cases, we will take the necessary measures to protect your personal information.
Information Sharing within Centauro Solutions and with Third Parties
The information you provide to Centauro Solutions may be shared with other companies within the Centauro Solutions group, including Hotel Link, Centauro Hotel Tech powered by Siteminder, Lemon Plug, Viva Comprar, Factura Zen, and others, in order to provide you with better service, offer products and services that may interest you, and for internal administrative purposes. We ensure that all companies within Centauro Solutions comply with the security and confidentiality standards outlined in this privacy policy.
You also expressly authorize Centauro Solutions to share your information with third parties who provide us with support services, such as technology, marketing, or data analysis providers. We require these third parties to use the personal information we share with them solely to provide services on our behalf and to treat it as strictly confidential.
In some cases, Centauro Solutions may share your personal information with third parties that are affiliated with us to offer products and services to our clients. When we do, we will require that our business partners use the personal information we share with them in a manner consistent with the purposes for which it was originally collected (or which you later accepted) and only as permitted by this Policy, any Privacy Statement on the website or from the country, and all applicable laws related to data protection and privacy.
Centauro Solutions is committed to protecting your personal information and will not share it with unrelated third parties, except in the limited circumstances described in this privacy policy, such as to comply with a legal obligation or to protect your vital interests.
Direct Marketing and Newsletters
Centauro Solutions is committed to respecting your privacy. We will use the contact information you have provided, such as your email address, to send you newsletters with relevant information about our products and services, industry news, special offers, and other content that may interest you.
We believe this information is relevant to you as a customer of Centauro Solutions. However, we respect your right to decide which communications you wish to receive.
Each newsletter will include a clear and visible link allowing you to unsubscribe at any time. You may also request to unsubscribe by contacting us through the means provided in this privacy policy.
Security of Personal Information
Your personal information will generally be stored in Centauro Solutions' databases or in databases maintained by our service providers. Most of these databases are stored on servers located in the United States. As required by law, if your personal information is transferred abroad, we will inform you appropriately. Centauro Solutions maintains reasonable safeguards to protect the confidentiality, security, and integrity of your personal information. For example, we use SSL technology (Secure Socket Layer) for the transfer of personal information over the Internet. While we take security measures to protect your personal information from unauthorized disclosure, misuse, or alteration, as with all computer networks connected to the Internet, we cannot guarantee the security of information provided via the Internet, and we are not responsible for security breaches beyond our reasonable control.
Links to Third-Party Websites
Centauro Solutions' websites may contain links to websites not operated by Centauro Solutions. These links are provided as a service and do not imply acceptance of the activities or content of these sites, nor any association with their operators. Centauro Solutions does not control these websites and is not responsible for their content, security, or privacy practices. We encourage you to review the privacy policy on the websites you visit before using the site or providing personal information.
Access to Personal Information
You may review, correct, and update the personal information you provide on a Centauro Solutions website using the feedback mechanisms provided on a specific Centauro Solutions site, by clicking on this feedback link, or by writing to us at Centauro Solutions, Global Internet Privacy Policy, Compliance, and Business Conduct.
Retention of Personal Information
Centauro Solutions retains the personal information collected on Centauro Solutions websites for as long as necessary to provide the services, products, and information you request, or as permitted by applicable law. By accepting this privacy policy, you also agree that we may share your personal information, including phone numbers and other details, with other companies in the parent company and affiliates for promotional purposes, offers, data updates, and more. This point does not override the previously mentioned policies.
Parents and Children
Generally, Centauro Solutions' websites are not intended for individuals under 13 years of age. Centauro Solutions does not knowingly collect or solicit personal information from minors or about them, except as permitted by applicable law. If your child has submitted personal information and you would like to request that we delete this information from our records, you can do so using the feedback mechanisms provided on our website, www.centaurosolutions.com.
Questions about this Policy or our Privacy Statements
If you have any concerns about this Policy or a Privacy Statement on the website or from the country, or about our use of your personal information, please contact us by clicking on this feedback link, emailing us at info@centaurosolutions.com, or calling us at the following numbers: USA: +1 833-438-4643, Alajuela +(506) 2430-2409, San Carlos +(506) 4700-5127. Alternatively, you can visit us in person at: Third floor, Outlet Internacional Office Building, Alajuela, Costa Rica.
Modifications to this Policy and our Privacy Statements
Centauro Solutions reserves the right to update or modify this Policy at any time without prior notice by posting the revised version of this Policy on our Centauro Solutions websites. We also reserve the right to update or modify our Privacy Statements on the website or from the country at any time without prior notice by posting the revised Privacy Statement on the corresponding Centauro Solutions website. If this Policy or any Privacy Statement is modified, the changes will only apply to personal information collected after the revised version is posted on the relevant site.
Advertisers or Promotional Systems for Advertising and Promotion
In some cases, we share information about visitors to this site in an anonymous or aggregated form with third parties, such as advertisers, sponsors, or auditors, solely to improve our services. All such processing tasks will be governed by legal standards, and all your rights regarding data protection will be respected in accordance with the applicable regulations.
This site measures traffic using different solutions that may use cookies to analyze activity on our pages. We currently use the following solutions for traffic measurement on this site. You can find more information about the privacy policy of each solution used for this purpose:
Google (Analytics):https://www.google.com/intl/en_ALL/privacypolicy.html
This site may also host its own advertisements, affiliate ads, or ads from advertising networks. These ads are displayed through ad servers that also use cookies to show content relevant to users.
Each of these ad servers has its own privacy policy, which can be reviewed on their respective websites.
Google uses affiliated advertising companies to display ads when you visit our website.
Last update 10:30 AM, 27/01/2025.
END.
Centauro Solutions websites may modify this Cookie Policy to comply with legislative or regulatory requirements or to adapt to instructions from national and international regulations. Therefore, users are encouraged to review it periodically.
When significant changes are made to this Cookie Policy, they will be communicated to users either through the website or via email for registered users.
Sharing Personal Information
Centauro Solutions will not sell the personal information collected on its websites to mailing list agents without your explicit consent.
Centauro Solutions may share your personal information with other business units within the parent company and affiliates. When we do so, these other business units will use your information in a way consistent with the purposes for which it was originally collected (or which you later accepted) or for other purposes at Centauro Solutions' discretion.
Centauro Solutions may also share your personal information with third parties contracted to provide support services. These third parties are required to use the personal information we share with them solely to provide services on our behalf and to treat it as strictly confidential.
In some cases, Centauro Solutions may share your personal information with third parties that are affiliated with us to provide products and services to our clients. When we do, we will require that our business partners use the personal information we share with them in a manner consistent with the purposes for which it was originally collected (or which you later accepted), and only as permitted by this Policy, any Privacy Statement on the website or from the country, and all applicable laws related to data protection and privacy.
In certain limited circumstances, we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party at your request, to comply with a legal requirement or court order, to investigate a potential crime (e.g., identity theft), in connection with the sale, purchase, merger, reorganization, liquidation, or dissolution of Centauro Solutions or a Centauro Solutions business unit, or under similar circumstances. In these cases, we will take the necessary measures to protect your personal information.
Information Sharing within Centauro Solutions and with Third Parties
The information you provide to Centauro Solutions may be shared with other companies within the Centauro Solutions group, including Hotel Link, Centauro Hotel Tech powered by Siteminder, Lemon Plug, Viva Comprar, Factura Zen, and others, in order to provide you with better service, offer products and services that may interest you, and for internal administrative purposes. We ensure that all companies within Centauro Solutions comply with the security and confidentiality standards outlined in this privacy policy.
You also expressly authorize Centauro Solutions to share your information with third parties who provide us with support services, such as technology, marketing, or data analysis providers. We require these third parties to use the personal information we share with them solely to provide services on our behalf and to treat it as strictly confidential.
In some cases, Centauro Solutions may share your personal information with third parties that are affiliated with us to offer products and services to our clients. When we do, we will require that our business partners use the personal information we share with them in a manner consistent with the purposes for which it was originally collected (or which you later accepted) and only as permitted by this Policy, any Privacy Statement on the website or from the country, and all applicable laws related to data protection and privacy.
Centauro Solutions is committed to protecting your personal information and will not share it with unrelated third parties, except in the limited circumstances described in this privacy policy, such as to comply with a legal obligation or to protect your vital interests.
Direct Marketing and Newsletters
Centauro Solutions is committed to respecting your privacy. We will use the contact information you have provided, such as your email address, to send you newsletters with relevant information about our products and services, industry news, special offers, and other content that may interest you.
We believe this information is relevant to you as a customer of Centauro Solutions. However, we respect your right to decide which communications you wish to receive.
Each newsletter will include a clear and visible link allowing you to unsubscribe at any time. You may also request to unsubscribe by contacting us through the means provided in this privacy policy.
Security of Personal Information
Your personal information will generally be stored in Centauro Solutions' databases or in databases maintained by our service providers. Most of these databases are stored on servers located in the United States. As required by law, if your personal information is transferred abroad, we will inform you appropriately. Centauro Solutions maintains reasonable safeguards to protect the confidentiality, security, and integrity of your personal information. For example, we use SSL technology (Secure Socket Layer) for the transfer of personal information over the Internet. While we take security measures to protect your personal information from unauthorized disclosure, misuse, or alteration, as with all computer networks connected to the Internet, we cannot guarantee the security of information provided via the Internet, and we are not responsible for security breaches beyond our reasonable control.
Links to Third-Party Websites
Centauro Solutions' websites may contain links to websites not operated by Centauro Solutions. These links are provided as a service and do not imply acceptance of the activities or content of these sites, nor any association with their operators. Centauro Solutions does not control these websites and is not responsible for their content, security, or privacy practices. We encourage you to review the privacy policy on the websites you visit before using the site or providing personal information.
Access to Personal Information
You may review, correct, and update the personal information you provide on a Centauro Solutions website using the feedback mechanisms provided on a specific Centauro Solutions site, by clicking on this feedback link, or by writing to us at Centauro Solutions, Global Internet Privacy Policy, Compliance, and Business Conduct.
Retention of Personal Information
Centauro Solutions retains the personal information collected on Centauro Solutions websites for as long as necessary to provide the services, products, and information you request, or as permitted by applicable law. By accepting this privacy policy, you also agree that we may share your personal information, including phone numbers and other details, with other companies in the parent company and affiliates for promotional purposes, offers, data updates, and more. This point does not override the previously mentioned policies.
Parents and Children
Generally, Centauro Solutions' websites are not intended for individuals under 13 years of age. Centauro Solutions does not knowingly collect or solicit personal information from minors or about them, except as permitted by applicable law. If your child has submitted personal information and you would like to request that we delete this information from our records, you can do so using the feedback mechanisms provided on our website, www.centaurosolutions.com.
Questions about this Policy or our Privacy Statements
If you have any concerns about this Policy or a Privacy Statement on the website or from the country, or about our use of your personal information, please contact us by clicking on this feedback link, emailing us at info@centaurosolutions.com, or calling us at the following numbers: USA: +1 833-438-4643, Alajuela +(506) 2430-2409, San Carlos +(506) 4700-5127. Alternatively, you can visit us in person at: Third floor, Outlet Internacional Office Building, Alajuela, Costa Rica.
Modifications to this Policy and our Privacy Statements
Centauro Solutions reserves the right to update or modify this Policy at any time without prior notice by posting the revised version of this Policy on our Centauro Solutions websites. We also reserve the right to update or modify our Privacy Statements on the website or from the country at any time without prior notice by posting the revised Privacy Statement on the corresponding Centauro Solutions website. If this Policy or any Privacy Statement is modified, the changes will only apply to personal information collected after the revised version is posted on the relevant site.
Advertisers or Promotional Systems for Advertising and Promotion
In some cases, we share information about visitors to this site in an anonymous or aggregated form with third parties, such as advertisers, sponsors, or auditors, solely to improve our services. All such processing tasks will be governed by legal standards, and all your rights regarding data protection will be respected in accordance with the applicable regulations.
This site measures traffic using different solutions that may use cookies to analyze activity on our pages. We currently use the following solutions for traffic measurement on this site. You can find more information about the privacy policy of each solution used for this purpose:
Google (Analytics):https://www.google.com/intl/en_ALL/privacypolicy.html
This site may also host its own advertisements, affiliate ads, or ads from advertising networks. These ads are displayed through ad servers that also use cookies to show content relevant to users.
Each of these ad servers has its own privacy policy, which can be reviewed on their respective websites.
Google uses affiliated advertising companies to display ads when you visit our website.
Last update 10:30 AM, 27/01/2025.
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